We prioritize your pet’s health by using only premium, natural ingredients — no fillers, no artificial preservatives. Every product is vet-approved and crafted to meet the specific nutritional needs of your furry friends.

If your pet doesn’t like the food, don’t worry — we completely understand that every pet has their own preferences!
Please get in touch with us, and we’ll be happy to help. Depending on the product and our policy, we can offer an exchange, refund, or suggest an alternative that might be a better fit for your pet.
Your satisfaction (and your pet’s!) is very important to us.

Yes, we do offer free shipping for UK customers!
For international orders, shipping costs are calculated at checkout and will depend on the size and weight of your total order.
If you have any questions about shipping to your location, feel free to get in touch—we’re happy to help!

Delivery times can vary depending on your location and the shipping method selected.
• For UK orders, delivery typically takes 2–4 working days for Standard Delivery and 1–2 business days for Express Delivery.
• For international orders, it usually takes 5–12 working days, but this can vary depending on the destination and any customs processing.
You’ll receive tracking information as soon as your order is dispatched so you can keep an eye on its progress.
If you need your order urgently, feel free to contact us about express shipping options!