FREE UK SHIPPING, WE SHIP WORLDWIDE | Unfortunately, we cannot ship cat & dog food to U.S & Australia.

Track Your Order

How can I track my order?

The size and weight of your order determines how we deliver it and whether we will receive a tracking number. If we have a tracking number for your order you will be able to see it on the email we send you to confirm when your order has left our warehouse.



UK CUSTOMERS: Standard Deliveries: visit ROYAL MAIL at and enter your tracking code when prompted.

If you have any questions related to tracking your order please contact us on

INTERNATIONAL CUSTOMERS: Visit ROYAL MAIL and enter your tracking code when prompted. Most parcels will reach their destination within two weeks, however, some destinations may require additional time allowed for parcels to arrive.

As most parcels will reach their destination within three weeks, we are unable to query your parcel before this time. If this time has passed and you have still not received your parcel please contact our Customer Services on